Accessibility Statement
Our Commitment to Accessibility
Door & Roll is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Compliance Status
Door & Roll aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and the requirements set forth in the Disability Discrimination Act 1992 (Cth).
Measures Taken to Support Accessibility
We take the following measures to ensure accessibility:
- Include accessibility as part of our mission statement
- Integrate accessibility into our procurement practices
- Provide accessibility training for our staff
- Employ formal accessibility quality assurance methods
- Ensure our website is designed to be adaptable to different screen sizes and device types
- Provide text alternatives for non-text content
- Use sufficient color contrast for text and important graphics
- Ensure content is navigable using keyboard interface
- Make our online forms accessible
- Provide clear and consistent navigation
Limitations and Alternatives
Despite our best efforts to ensure accessibility of our website, there may be some limitations. As a small business, we have not hired external professionals to ensure full accessibility compliance, as we are not experts in this field. Instead, we have relied on common sense and best efforts to create a user-friendly experience for everyone.
If you experience any difficulty in accessing any part of our website or have accessibility-related questions or comments, please contact us:
Door & Roll
Serving Melbourne, Brisbane, and Gold Coast areas
Melbourne: (03) 4060 9320
Brisbane & Gold Coast: (07) 5241 1439
Complaints: +61-3-4708-4216 or https://doorandroll.com.au/contact-us/
Website: https://doorandroll.com.au/
We will make all reasonable efforts to assist you and to provide the information in an alternative format.
Service Accessibility
Door & Roll is committed to providing accessible services to all our customers. If you have any specific accessibility requirements for our garage door technicians visiting your property, please inform us when booking your service so we can make appropriate arrangements.
Continuous Improvement
We are actively working to increase the accessibility and usability of our website and services. If you find any problems or think we’re not meeting accessibility requirements, please let us know.
This statement was created on March 17, 2025.